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Health Charities

Macmillan Cancer

Macmillan Cancer Support
One in three of us will get cancer and it’s the toughest thing most of us will ever face. If you’ve been diagnosed with cancer, or a loved one has, you’ll want a team of people in your corner supporting you every step of the way. Macmillan provide practical, medical and financial support and push for better cancer care.

Marie Curie Cancer Care

Marie Curie Cancer Care is a UK charity dedicated to the care of people with terminal cancer and other illnesses. Over the financial year 2010/11, we reached a total of 31,799 patients

Youth Health Talk

YouthHealthTalk
Youthhealthtalk enables young people, their family and friends, and professionals such as doctors and teachers to understand young people's experiences of health, illness and life in general. The website feature real-life accounts of issues such as effect on work and education, social life and relationships, consulting health professionals and treatment.

Appointments

We operate a telephone call back service. The doctors are able to deal with a good proportion of problems over the telephone, freeing up face to face appointments.
When you request an appointment, you will be given an approximate time when your doctor will call you back. Please leave your current telephone number. If the outcome is a face to face appointment your doctor will arrange your appointment time for that day, or another day, at a mutually agreed time.
Please try to call before 10:00am if you wish to be seen the same day.

Monday is our busiest day, so if your problem is not urgent, you may wish to call us later in the week. 

Why does the receptionist sometimes ask me for more information on my medical problem?

It is not a case of the receptionists being nosey!

The reception staff are members of the practice team and they may ask you for more information on your medical problems in order to ensure that you receive:

  • The most appropriate medical care
  • From the most appropriate health professional
  • At the most appropriate time
  • It also helps your doctor prioritise house visits and phone calls

 

Reception staff, like all members of the surgery team, are bound by confidentiality rules

  • Any information given by you is treated in the strictest confidence 
  • The practice takes any breach of confidentiality very seriously 
  • You can ask to speak to a receptionist in private away from the reception counter

However if you feel your issue is very private and you do not wish to say what this is then we will respect your decision

Evening Surgeries   

A late surgery operates Monday to Friday. These appointments are for those patients who are unable to attend during normal surgery hours due to their work commitment.

 

 

 
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