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Narrowcliff SurgeryNarrowcliffNewquay, TR7 2QFTel: 01637 854433
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Please allow two working days for repeat medication requests to be processed.
You can order your prescriptions by:
Day-Lewis pharmacy is attached to the surgery. Please contact them for their opening times, as these do vary depending on the time of year.
Day-Lewis Narrowcliff, Day-Lewis St Thomas Road and Boots all offer a dispensing service for all prescription medication, along with some over the counter products. Advice is offered on all aspects of obtaining and taking your medication.
All pharmacies offer a prescribing service and prescription medication can be obtained from the pharmacist for certain conditions including conjunctivitis, urine infections, impetigo, nappy rash and emergency contraception which is free for those patients aged between 13-25. Other services offered include weight management and needle exchange.
A delivery service is available, please contact your preferred pharmacy direct to arrange this.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2009, the charges are:
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £7.20, whereas a three month PPC will cost you £28.25 and a 12 month PPC £108.10.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery on 01637 854433.
Patient Information on Structured Medication Reviews
What is a structured medication review?
A structured medication review is a meeting or video/ phone call with a clinical pharmacist who is employed by the GP surgery to review and discuss your medicines. This is helpful for patients who take a lot of medication. Sometimes this may be referred to as a Polypharmacy review. Polypharmacy means using a large number of medications.
We want to support patients to be involved in making decisions about their medicines. It is an opportunity for you to ask questions and find out more about your medicines and check that you are getting the best from your medicines.
Why do I need a structured medication review?
Medicines are prescribed to treat symptoms or diseases, however sometimes your condition changes. When you are prescribed a new medicine you should know
The clinical pharmacist wants to check that the medicine is effective, that you’re on the right dose and it isn’t causing any problematic side-effects.
What happens at a structured medication review?
The review is confidential and will involve gathering information from you and your medical record. You may also be asked some questions relating to the medicines you take, for example:
The clinical pharmacist may suggest some changes to your medicines using the best available evidence, but you will be involved in the decision-making process.
What should I bring to my structured medication review?
Please bring/ have in front of you all medicines that you are taking that have been prescribed by your GP practice. Also bring/have in front of you any medicines you buy from the pharmacy, health shop or supermarket including herbal or homeopathic medicines, creams, painkillers, eye drops, nasal sprays, and vitamins.
You may want to think about any questions, concerns or suggestions you may have about your medicines. If someone helps you take your medicines you are welcome to have them with you. It can be helpful to make a note of these before the review. Examples of some questions you might have are:
What happens after my structured medication review?
You will be informed of any changes agreed to at the medication review
The medicines you are prescribed may be changed but only with your agreement
A summary of the meeting will be recorded in your medical records
Where can I get more information?
For further information about your medicines, please contact: