This practice is committed to preserving, as far as is practical, the security of data used by our information systems. This means that we will take all reasonable actions to;

Maintain the Confidentiality of all data within the practice by:

• Ensuring that only authorised persons can gain access to our systems
• Not disclosing information to anyone who has no right to see it

Maintain the integrity of all data within the practice by:

• Taking care over input
• Ensuring that all changes are reported and monitored
• Checking that the correct record is on the screen before updating
• Reporting all apparent errors and ensuring that they are resolved

Maintain the availability of all data by:

• Ensuring that all equipment is protected from intruders
• Ensuring that backups are taken at regular, predetermined intervals
• Ensuring that contingency is provided for possible failure or equipment theft and that any such contingency plans are tested and kept up to date

Additionally we will take all reasonable measures to comply with our legal responsibilities under:

• The Data Protection Act 2018
• The Health and Safety at Work Act (1992)
• The Access to Health Records Act (1990)

At Narrowcliff Surgery, we are always looking for ways to enhance your experience and provide the best possible care.  We are now using AI to assist with clinical note-taking during consultations. This technology allows us to spend less time typing and more time actively listening to and engaging with you, ensuring a more personalised and attentive consultation.

We understand the importance of your privacy. We and our AI supplier have complied with stringent NHS guidelines regarding patient data. However, if you prefer not to use this technology, we will happily continue with our traditional note-taking methods. Your care will not be affected in any way by declining the use of AI.